Mar 11, 2022 by Wendy Hoke

What to Ask When Getting a Quote from a Moving Company

It’s crucial to compare prices when you hire a professional moving company. You don’t want to sign a contract with a moving company until you understand all of the charges. Shopping around is more complicated than simply asking, “How much do you charge?” Different moving companies offer various methods of charging for their services. And there are different types of contracts. Always read through each quote before signing on the dotted line. Still, here are 5 questions you should always ask before hiring a professional moving company.

1) What Valuation of Goods Do You Offer and What Does It Cover?

Accidental damage can happen at any point during a move. Valuation can help pay for the cost of repairing or replacing damaged goods. The lowest cost valuation package at most professional movers pays a flat rate per pound of damaged goods. But many offer a range of packages. So, ask some specific questions. Ask how much each of the valuation packages would pay to repair or replace a piece of furniture that costs $2,000 and weighs 35 pounds. That should give you a better idea of what you would receive in the event of damage.

2) What Do You Consider Extra Services, and How Much Do You Charge?

Read the contract carefully, and don’t assume that everything you need is offered as a service covered by that contract. Examples of extra services can include shuttle services, furniture disassembly and reassembly fees, long carry fees, stairs, and more. Go over everything the offer and compare it to what you need. If anything you need is not in the contract, ask how much it would be to add it. Do this with every moving company that provides a written quote. You will be better able to compare prices, and you won’t be surprised by extra charges on the bill.

3) Is This a Binding Estimate?

Always get an on-site estimate rather than one over the phone or video tour. A professional moving estimator needs to actually see your household goods to accurately estimate their weight and the number of boxes needed. A non-binding estimate could result in additional costs. Request a written, binding estimate to help ensure that your rate doesn’t exceed the quote. A binding estimate should specify all charges, the payment method, and the agreed upon dates of your move.

4) How Does Payment Work?

First, you need to know if you are required to pay a deposit. Many movers will require a percentage of the total bill, usually not more than 20%. This is due at loading time with the balance due after the job is completed. Don’t assume you won’t have to pay anything until the job is done.

5) Do You Offer Discounts?

It never hurts to ask if they offer discounts. Some professional movers offer discounts to seniors, veterans, or members of professional organizations. Also, ask if they offer a discount for paying in cash rather than credit care.

You should also ask what payment methods they accept. Most companies accept credit cards, but some may still require a check or cash. If you’re paying by check, find out whether a personal check will be accepted, or whether you need a cashier’s check.

Getting a quote from Alliance Relocation Services is as easy as giving us a call. We encourage you to call us and ask as many questions as you would like. We want you to be comfortable with your choice of a professional service provider.

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